Are you challenged with finding the right people for your company? Do you constantly have to get involved in projects to help guide your teams to achieve the needed objectives? Do you feel that the ownership and accountability in your organization could use a big boost? Let me help you attain this state of operation in your business.
First, let me say that you are not alone. Many leaders in your position feel the same way. In today’s fast-paced business world you and your teams are constantly managing deadlines, targets, and expectations from the company and customers alike. Having a clear understanding of your strengths and gaps can make the difference between success and failure in your business. Looking at this analysis in two specific areas can help you to provide your teams with the correct solutions to remedy any business obstacles.
Assessing your teams and people in this area is crucial to helping create a solid plan for people. Simply put, accountability is an individual or team’s ability to account, or take ownership, of a situation, choice, or condition presented to them. Regardless of whether they precipitated the outcome. They may not have the capability to solve the issue but are willing to see it and own it.
In today’s business environment this is a sought after and highly discussed characteristic. It has become the basis for business transformation and the associated firms that help to raise the awareness and capabilities of teams and people across many organizations. However, having a high aptitude in your business for accountability alone will not lead to sustainable business success. It creates the necessary energy and enthusiasm for progress and change but relies on it’s all important sibling responsibility to achieve and sustain outstanding results.
Often I hear accountability and responsibility used interchangeably, and it can lead to poor business decisions and unnecessary failures. Responsibility is having the ability, or capability, to respond to a choice, situation, or condition. It is having the capacity to assess a problem and come up with a solution.
We have all heard comments like, “I know how to do it, but it is not my job.” We may even be guilty of making the comment. This is having the capability to be responsible but lacking the accountability to solve the problem. This characteristic on its own will produce lackluster results as it relies on the direction of an individual to put solutions into action. It takes the correct mix of both to create a high functioning successful business.
When assessing your organization, look at these two areas and ensure a high compliment of both accountability and responsibility. One is no less or more important when it comes to solving problems, responding to customer needs, and creating the successful business you aspire to become.