Are you challenged with finding employees who best suit your company? Do you constantly notice your team struggling to meet objectives and find yourself involved in their projects? Do you feel that your leadership skills and the accountability of your organization could use a big boost? Let me help you regain control of your business so that it can operate with efficiency and confidence.
First, let me tell you something—you are definitely not alone. Many leaders in your position feel the same way. In today’s fast-paced world of business, you and your team are constantly managing deadlines, pursuing targets, and pushing to fulfill the expectations of companies and customers alike. Having a clear understanding of your strengths and gaps can make the difference between success and failure. Throughout my business ventures, I have found two underlying areas that can help you provide your team with the solutions necessary to remedy any business obstacle.
Assess your employees in this area and you will find it easier to create solid plans within your team. Simply put, accountability is the capacity of an individual to take ownership of a situation, choice, or condition presented to them, regardless of whether they precipitated the outcome. Even if they lack the capacity to solve the issue, they are willing to recognize it and, essentially, “own it.”
Among modern business-owners, accountability is a highly sought and increasingly discussed characteristic. It has become the basis for business transformation, such as the associated firms that raise awareness about its importance across many organizations. However, high accountability alone will not lead to sustainable business success. It creates the necessary energy and enthusiasm for progress and change, but relies quite heavily on its sibling to achieve outstanding results.
Often, I hear “accountability” and “responsibility” mentioned interchangeably. When executed interchangeably, this mistake can lead to poor business decisions and unnecessary failures. The responsibility of an employee depends on their ability to respond to a choice, situation, or condition. Those who are strong in this area can assess a problem and come up with a solution.
Every business-owner has heard the comment, “I know how to do it, but it’s not my job.” We may be guilty of making the comment ourselves. In this case, the guilty person is capable of being responsible, but lacks the accountability to solve the problem. Alone, this characteristic will produce lackluster results; it relies on the direction of an individual to convert a solution into action. A proportional mix of both qualities is required to create a high-functioning, successful business.
When assessing your organization, evaluate the accountability and responsibility of both yourself and your employees. Ensure a high compliment of both areas; one is no less important than the other when it comes to solving problems, responding to customer needs, and creating the successful business that you aspire to build.