Do you constantly find yourself with business teams that lack motivation? Are you losing precious time and money within your organization? Did you know that the answer to these issues are right in front of you, but hidden behind a simple concept?
Many organizations and small businesses have the same problems. Oftentimes, the performance of your business hinges on the flow of information through your company. Production activities of the front-end process to the administrative functions of the back-end. Your scope of information and the communication of information among your teams are crucial for positive results. To start, ask yourself the following question—do your teams know what is happening inside the business?
If you are unable to provide a simple answer, your information process might be too complicated for your teams to effectively use. Here are 3 key areas within your business that you can evaluate and improve upon in order to repair this breakdown in flow.
1. The Scoreboard
Take a walk around the company. It makes no difference whether your organization is a bricks-and-mortar cafe or a virtual store. Ask each employee about their performance, and question how their actions contribute to the wellbeing of the business at any given moment. Like any sporting event, there are stats, standings, and “plays” to learn. During the game, only the result matters. In order to achieve a win for the business, your teams should know that they are on the proper track and making the right decisions.
2.Transparency of Information
A structured work system should be simple and easy to explain. As Albert Einstein taught us, “If you cannot explain it simply, you do not understand it well enough.” An ideal process implies that you can show anybody your business flow, expectations, and results. Inevitably, there are successful areas and flawed areas. Remember—if you cannot measure it, you cannot improve upon it. Ensure that everyone in your organization can recognize the aspects that are functional and focus their energy on the facets that are lacking. This mindset will inspire innovation among your teams.
3. The Sacred Cow
One of the largest barriers to improving performance, responsiveness, and effectiveness within any business is understanding where time and energy are spent. Oftentimes, only a fraction of the team is aware of this information. I call these vague areas “sacred cows.” They provide security and a distracting sense of self-importance, which accounts for why they are protected. Uncovering these mysteries and evaluating their influence will bring a new level of achievement to business results.
Be diligent in your pursuit of business performance. Ensure that your teams understand the importance of organization within the company. If each person focuses solely on the tasks assigned to them, there will always be a disconnect. As a result, you will find yourself with inadequate performance and lacking innovation. Open the blinds on your business flow and engage all of your teams in these improvements.